Aim the remote control directly at the RECEIVER unit and ensure that there are no obstacles in between. Ensure that there is no other wireless device (wireless headphones, speakers, RF control signals) interfering with the remote control. Make sure that TRANSMITTER and RECEIVER are more than 16 ft (5 m) apart.
Make sure to use the remote control of the video source.
Reposition the IR Eye on the video source OR place the IR Eye 2 - 4 inch (5 - 10 cm) in front of the video source.