Warranty / Guarantee Information

UNIVERSAL REMOTES

UNIVERSAL ELECTRONICS warrants to the original purchaser that this product will be free from defects in materials and workmanship under normal and correct use for a period of 3 years from the date of original purchase. This product will be repaired or if necessary, replaced free of charge if it has been proven to be defective within the 3-year warranty period. The forwarding costs are on the account of the owner; the costs of returning the product are on the account of UNIVERSAL ELECTRONICS. 
This warranty does not cover damage or failures caused by products or services not supplied by UNIVERSAL ELECTRONICS, or which result from not operating or handling the product according to manual instructions. This also applies when the product has been modified / repaired by others than UNIVERSAL ELECTRONICS or if a fault is the result of accident, misuse, abuse, neglect, mishandling, misapplication, faulty installation, improper maintenance, inappropriate alteration, modifications, fire, water, lightning, natural disasters, wrong use or carelessness.
If you have bought this product for purposes which are not related to your trade, business or profession, you may have legal rights under your national legislation governing the sale of consumer goods. To obtain warranty service during the
warranty period, contact the seller or merchant.

 

TV ANTENNAS

UNIVERSAL ELECTRONICS warrants to the original purchaser that this product will be free from defects in materials and workmanship under normal and correct use for a period of 3 years from the date of original purchase. This product will be repaired or if necessary, replaced free of charge if it has been proven to be defective within the 3-year warranty period. The forwarding costs are on the account of the owner; the costs of returning the product are on the account of UNIVERSAL ELECTRONICS 

This warranty does not cover damage or failures caused by products or services not supplied by UNIVERSAL ELECTRONICS, or which result from not mounting the product according to manual instructions. This also applies when the product has been modified / repaired by others than UNIVERSAL ELECTRONICS or if a fault is the result of accident, misuse, abuse, neglect, mishandling, misapplication, faulty installation, improper maintenance, alteration, modifications, ­ re, water, lightning, natural disasters, wrong use or carelessness. 

To obtain warranty service during the warranty period contact your point of sale and please note that they need your original purchase receipt so that we may establish your eligibility for service. If you have bought this product for purposes which are not related to your trade, business or profession, you may have legal rights under your national legislation governing the sale of consumer goods. This guarantee does not affect those rights.

 

TV WALL MOUNTS

SMART AND SOLID LINE

The product you now have in your possession is made of durable materials and is based on a design, every detail of which has been meticulously thoughtout. That is why ONE FOR ALL gives you a 10-year guarantee for defects in materials or manufacturing.

1. ONE FOR ALL guarantees that if during the guarantee period of a product, faults arise due to defects in manufacturing and/or materials, it will, at its discretion, repair or if necessary, replace the product, free of cost. A guarantee for normal wear and tear is hereby expressly excluded. 

2. If the guarantee is invoked, the product should be sent to ONE FOR ALL together with the original purchase document (invoice, sales slip or cash receipt). The purchase document should clearly show the name of the supplier and the date of purchase. 

3. ONE FOR ALL guarantee shall lapse in the following cases: - If the product has not been drilled, installed and used in accordance with the Instructions for Use; - If the product has been altered or repaired by someone a party other than ONE FOR ALL; - If a fault arises due to external causes (outside the product) such as for example lightning, water nuisance, ­ Fire, scuffing, exposure to extreme temperatures, weather conditions, solvents or acids, wrong use or negligence; - If the product is used for different equipment than is mentioned on or in the packing.

UNIVERSAL ELECTRONICS BV, COLOSSEUM 2, 7521 PT ENSCHEDE, THE NETHERLANDS

WARNING

Correct installation is extremely essential and falls outside the scope of responsibility of ONE FOR ALL. The fastening material provided is exclusively intended for installation on walls made of solid wood, bricks, concrete or solid-wood columns with a maximum of 3 mm wall finishing. For walls made of other materials, for example hollow bricks, please consult your installer and/or specialist supplier. During installation, please also follow the instructions for installation and use of the apparatus to be installed/ fixed (for example the LCD/plasma screen).

DYNAMIC AND ULTRA SLIM LINE

The product you now have in your possession is made of durable materials and is based on a design, every detail of which has been meticulously thought out. That is why ONE FOR ALL gives you a Lifetime guarantee for defects in materials or manufacturing. 

1. ONE FOR ALL guarantees that if during the guarantee period of a product, faults arise due to defects in manufacturing and/or materials, it will, at its discretion, repair or if necessary, replace the product, free of cost. A guarantee for normal wear and tear is hereby expressly excluded.

2. If the guarantee is invoked, the product should be sent to ONE FOR ALL together with the original purchase document (invoice, sales slip or cash receipt). The purchase document should clearly show the name of the supplier and the date of purchase.

3. ONE FOR ALL guarantee shall lapse in the following cases: - If the product has not been drilled, installed and used in accordance with the Instructions for Use; - If the product has been altered or repaired by a party other than ONE FOR ALL; - If a fault arises due to external causes (outside the product) such as for example lightning, water nuisance, fire, scuffing, exposure to extreme temperatures, weather conditions, solvents or acids, wrong use or negligence; - If the product is used for different equipment than is mentioned on or in the packing.

UNIVERSAL ELECTRONICS BV, COLOSSEUM 2, 7521 PT ENSCHEDE, THE NETHERLANDS

WARNING

Correct installation is extremely essential and falls outside the scope of responsibility of ONE FOR ALL. The fastening material provided is exclusively intended for installation on walls made of solid wood, bricks, concrete or solid-wood columns with a maximum of 3 mm wall ­ finishing. For walls made of other materials, for example hollow bricks, please consult your installer and/or specialist supplier. During installation, please also follow the instructions for installation and use of the apparatus to be installed/­fixed (for example the LCD/LED/plasma screen).

 

TV STANDS

SMART AND SOLID LINE

The product you now have in your possession is made of durable materials and is based on a design, every detail of which has been meticulously thoughtout. That is why ONE FOR ALL gives you a 10-year guarantee for defects in materials or manufacturing.

1. ONE FOR ALL guarantees that if during the guarantee period of a product, faults arise due to defects in manufacturing and/or materials, it will, at its discretion, repair or if necessary, replace the product, free of cost. A guarantee for normal wear and tear is hereby expressly excluded.

2. If the guarantee is invoked, the product should be sent to ONE FOR ALL together with the original purchase document (invoice, sales slip or cash receipt). The purchase document should clearly show the name of the supplier and the date of purchase.

3. ONE FOR ALL guarantee shall lapse in the following cases: - If the product has not been drilled, installed and used in accordance with the Instructions for Use; - If the product has been altered or repaired by someone a party other than ONE FOR ALL; - If a fault arises due to external causes (outside the product) such as for example lightning, water nuisance, ­ fire, scuffing, exposure to extreme temperatures, weather conditions, solvents or acids, wrong use or negligence; - If the product is used for different equipment than is mentioned on or in the packing.

UNIVERSAL ELECTRONICS BV, COLOSSEUM 2, 7521 PT ENSCHEDE, THE NETHERLANDS

WARNING

Correct installation is extremely essential and falls outside the scope of responsibility of ONE FOR ALL. The fastening material provided is exclusively intended for installation on walls made of solid wood, bricks, concrete or solid-wood columns with a maximum of 3 mm wall finishing. For walls made of other materials, for example hollow bricks, please consult your installer and/or specialist supplier. During installation, please also follow the instructions for installation and use of the apparatus to be installed/­ fixed (for example the LCD/plasma screen).

DYNAMIC, ULTRA SLIM AND DESIGN LINE

The product you now have in your possession is made of durable materials and is based on a design, every detail of which has been meticulously thought out. That is why ONE FOR ALL gives you a Lifetime guarantee for defects in materials or manufacturing.

1. ONE FOR ALL guarantees that if during the guarantee period of a product, faults arise due to defects in manufacturing and/or materials, it will, at its discretion, repair or if necessary, replace the product, free of cost. A guarantee for normal wear and tear is hereby expressly excluded.

2. If the guarantee is invoked, the product should be sent to ONE FOR ALL together with the original purchase document (invoice, sales slip or cash receipt). The purchase document should clearly show the name of the supplier and the date of purchase.

3. ONE FOR ALL guarantee shall lapse in the following cases: - If the product has not been drilled, installed and used in accordance with the Instructions for Use; - If the product has been altered or repaired by a party other than ONE FOR ALL; - If a fault arises due to external causes (outside the product) such as for example lightning, water nuisance, fire, scuffing, exposure to extreme temperatures, weather conditions, solvents or acids, wrong use or negligence; - If the product is used for different equipment than is mentioned on or in the packing. 

UNIVERSAL ELECTRONICS BV, COLOSSEUM 2, 7521 PT ENSCHEDE, THE NETHERLANDS

WARNING

Correct installation is extremely essential and falls outside the scope of responsibility of ONE FOR ALL. The fastening material provided is exclusively intended for installation on walls made of solid wood, bricks, concrete or solid-wood columns with a maximum of 3 mm wall finishing. For walls made of other materials, for example hollow bricks, please consult your installer and/or specialist supplier. During installation, please also follow the instructions for installation and use of the apparatus to be installed/fixed (for example the LCD/LED/plasma screen).

 

MONITOR ARMS

SMART, SOLID LINE AND EXPERIENCE LINE

The product you now have in your possession is made of durable materials and is based on a design, every detail of which has been meticulously thoughtout. That is why ONE FOR ALL gives you a 10-year guarantee for defects in materials or manufacturing.

1. ONE FOR ALL guarantees that if during the guarantee period of a product, faults arise due to defects in manufacturing and/or materials, it will, at its discretion, repair or if necessary, replace the product, free of cost. A guarantee for normal wear and tear is hereby expressly excluded.

2. If the guarantee is invoked, the product should be sent to ONE FOR ALL together with the original purchase document (invoice, sales slip or cash receipt). The purchase document should clearly show the name of the supplier and the date of purchase.

3. ONE FOR ALL guarantee shall lapse in the following cases: - If the product has not been drilled, installed and used in accordance with the Instructions for Use; - If the product has been altered or repaired by someone a party other than ONE FOR ALL ; - If a fault arises due to external causes (outside the product) such as for example lightning, water nuisance, ­ fire, scuffing, exposure to extreme temperatures, weather conditions, solvents or acids, wrong use or negligence; - If the product is used for different equipment than is mentioned on or in the packing.

UNIVERSAL ELECTRONICS BV, COLOSSEUM 2, 7521 PT ENSCHEDE, THE NETHERLANDS

WARNING

Correct installation is extremely essential and falls outside the scope of responsibility of ONE FOR ALL. During installation, please also follow the instructions for installation and use of the apparatus to be installed/­ fixed (for example the LCD screen).

DYNAMIC AND DESIGN LINE

The product you now have in your possession is made of durable materials and is based on a design, every detail of which has been meticulously thought out. That is why ONE FOR ALL gives you a Lifetime guarantee for defects in materials or manufacturing.

1. ONE FOR ALL guarantees that if during the guarantee period of a product, faults arise due to defects in manufacturing and/or materials, it will, at its discretion, repair or if necessary, replace the product, free of cost. A guarantee for normal wear and tear is hereby expressly excluded.

2. If the guarantee is invoked, the product should be sent to ONE FOR ALL together with the original purchase document (invoice, sales slip or cash receipt). The purchase document should clearly show the name of the supplier and the date of purchase.

3. ONE FOR ALL guarantee shall lapse in the following cases: - If the product has not been drilled, installed and used in accordance with the Instructions for Use; - If the product has been altered or repaired by a party other than ONE FOR ALL; - If a fault arises due to external causes (outside the product) such as for example lightning, water nuisance, fire, scuffing, exposure to extreme temperatures, weather conditions, solvents or acids, wrong use or negligence; - If the product is used for different equipment than is mentioned on or in the packing.

UNIVERSAL ELECTRONICS BV, COLOSSEUM 2, 7521 PT ENSCHEDE, THE NETHERLANDS

WARNING

Correct installation is extremely essential and falls outside the scope of responsibility of ONE FOR ALL. During installation, please also follow the instructions for installation and use of the apparatus to be installed/­ fixed (for example the LCD screen).