Warranty / Guarantee Information

 

Page Summary / Résumé de la page 

  • You can find Warranty / Guarantee information about Remotes in the following languages: English and French.
  • You can find Warranty / Guarantee information about Antennas in the following languages: English  
  • Vous trouverez des informations sur la garantie concernant les télécommandes dans les langues suivantes: anglais et français
  • Vous trouverez des informations sur la garantie concernant les antennes dans les langues suivantes: anglais.

 

REMOTES

ENGLISH

WARRANTY / GUARANTEE INFORMATION

Terms and Conditions for “100% Guaranteed To Work” policy, and the separate 1 Year Limited Warranty against defects in material and workmanship can be found at www.oneforall.com/remoteguarantee, or you may request hard copies by calling 855-716-2573, or via mail to UEI Technical Support Service, Suite 301, 26250 Euclid Ave., Euclid, OH 44132. Please include your full name, product information, and contact information in your request communication.

LEGAL NOTICES

FCC STATEMENT:
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference and (2) this device must accept any interference received, including interference that may cause undesired operation.

Caution: Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment 
 

 

FRANÇAIS

GARANTIE / INFORMATIONS SUR LA GARANTIE 

Les conditions et modalités relatives aux règles “ Fonctionnement garantit à 100%”et la garantie limitée de 1 an contre tout défaut de matériaux et de main-d’œuvre peuvent être consultés sur www.oneforall.com/remoteguarantee, ou vous pouvez demander une copie papier en composant le 855-716-2573, Ou par courrier électronique au service d’assistance technique UEI, Suite 301, 26250 Euclid Ave., Euclid, OH 44132. Veuillez inclure votre nom complet, les informations sur votre produit et vos coordonnées dans votre demande de communication.

AVIS JURIDIQUES

DÉCLARATION DE LA FCC :
Cet équipement a été testé et déclaré conforme aux limitations prévues dans le cadre de la catégorie B des appareils numériques, déf nies par l’article 15 du règlement de la FCC. Ces limites ont été établies pour fournir une protection raisonnable contre les interférences préjudiciables lors d’une installation résidentielle. Cet équipement génère, utilise et diff use des ondes radio et s’il n’est pas installé et utilisé conformément aux instructions en vigueur, il peut provoquer des interférences préjudiciables aux communications radio. Cependant, il n’est pas possible de garantir qu’aucune interférence ne se produira pour une installation particulière. Si cet équipement produit des interférences préjudiciables lors de réceptions radio ou télévisées, qui peuvent être détectées en éteignant puis en rallumant l’appareil, essayer de corriger l’interférence au moyen de l’une ou de plusieurs des mesures suivantes :

  • réorienter ou déplacer l’antenne réceptrice;
  • augmenter la distance entre l’équipement et le récepteur;
  • brancher l’équipement sur la prise électrique d’un circuit diff érent de celui auquel le récepteur est relié;
  • contacter le revendeur ou un technicien radio/télévision qualif é pour toute assistance.

Cet appareil est conforme à l’article 15 du règlement de la FCC. Son fonctionnement est soumis aux deux conditions suivantes : (1) Ce dispositif ne doit pas causer d’interférence nuisible et (2) il doit accepter toute interférence reçue, y compris une interférence qui pourrait causer un
fonctionnement indésirable.
Attention : Tous changements ou modif cations qui ne seraient pas expressément approuvés par les responsables des normes pourraient rendre nul le droit de l’utilisateur d’utiliser cet équipement. 

 

ANTENNAS

ENGLISH

WARRANTY / GUARANTEE INFORMATION 

1 Year Limited Warranty against defects in material and workmanship can be found in this page, or you may request a hard copy by calling 855-569-6595, or via mail to UEI Technical Support Service, Suite 301, 26250 Euclid Ave., Euclid, OH 44132.
Please include your full name, product information, and contact information in your request communication.

LIMITED WARRANTY
Warranty: Universal Electronics Inc. warrants this product to be free from defects in material and workmanship for a period of one year from the date of purchase. This warranty does not apply to damage caused by shipping or handling, or damage caused by accident, abuse, misuse, misapplication, ordinary wear, improper maintenance, failure to follow instructions or as a result of any unauthorized modifications. The foregoing warranty shall apply only to the original buyer, and is and shall be in lieu of any and all other warranties, whether expressed or implied and of all other obligations or liabilities on the part of Universal Electronics Inc. neither assumes responsibility for, nor authorizes any other person purporting to act on its behalf to modify or to change this warranty, nor to assume for it any other warranty or liability concerning this product. The maximum liability for Universal Electronics Inc. under all circumstances for any warranty issue shall be limited to a replacement of the defective product. It is recommended that the customer check their equipment on a regular basis for proper operation. 

Remedies: Your exclusive remedy under this Limited Warranty is that Universal Electronics Inc., at its option, will repair or replace, without charge for parts and/or labor, the product found to be defective. 

Service Procedure: To obtain warranty service, please complete the form with your full name, contact information, product serial number, and description of the issue along with a legible copy/image of your sales receipt showing date of purchase. 

Disclaimer: THE FOREGOING LIMITED WARRANTY IS THE SOLE AND EXCLUSIVE WARRANTY BY UNIVERSAL ELECTRONICS INC. WITH RESPECT TO THE PRODUCTS. THERE ARE NO OTHER REPRESENTATIONS OR WARRANTIES, EXPRESS OR IMPLIED, EXCEPT AS REQUIRED BY APPLICABLE LAW. ANY IMPLIED WARRANTIES REQUIRED BY LAW ARE LIMITED IN DURATION TO WARRANTY PERIOD PROVIDED HEREIN. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. 

IN NO EVENT SHALL UNIVERSAL ELECTRONICS INC. OR ANY OF ITS AFFILIATES BE LIABLE FOR ANY INCIDENTAL, SPECIAL, INDIRECT, CONSEQUENTIAL, OR MULTIPLE DAMAGES, NCLUDING BUT NOT LIMITED TO, LOST PROFITS, LOST OR DAMAGE TO SOFTWARE OR DATA, OR DAMAGE TO EQUIPMENT ARISING OUT OF THE USE OF ANY PRODUCT, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THIS STANDARD WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH MAY VARY FROM STATE TO STATE. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGE, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

Reception quality and the numbers of channels received are dependent on multiple factors like distance from TV broadcast tower, broadcast power, line of sight, terrain, metal construction materials and other environmental factors.

LEGAL NOTICES
FCC STATEMENT:
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: 

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Caution: Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.