I cannot connect the Bluetooth Music Receiver to my mobile device, what should I do?

Please make sure that your mobile device has Bluetooth and that it is enabled.
Look into the manual of the mobile device in order to find how to activate Bluetooth on it.

If the Bluetooth music receiver has already been connected with a Bluetooth enabled mobile device, please disconnect this device first.
Now try to connect again.


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I connected a device via Bluetooth, but the audio quality is poor, what could I do to improve it?
The connection with the Bluetooth music receiver HD is often lost and re-established again automatically, what can be done?
There is no power on the Bluetooth music receiver HD, what should I do?
There is no sound on my Hifi, although a Bluetooth connection was established, what can I do?